Digital accessibility: why a lack of inclusion costs online shops their customers
28.10.2025
80 percent of Germans abandon digital processes, according to a recent study by AccessiWay. For retail companies, this not only means lost sales, but can also damage their brand image.
How retailers and brands stay relevant when AI agents do the shopping
01.10.2025
AI shopping agents that act autonomously make purchasing decisions based on different criteria than humans and remain unimpressed by emotional advertising campaigns. What does this mean for retailers, and how can they prepare their businesses for this?
Retail growth in Middle East and North Africa
15.09.2025
From the wealthy Gulf countries to the expanding markets of North Africa, the region is developing very dynamically. Retailers and brands are investing in unique shopping experiences. And right in the middle of it all in Dubai: EuroShop Middle East.
How agentic AI might redefine the customer journey through autonomous shopping
01.09.2025
Agentic AI could soon take over shopping for consumers. Autonomous AI systems not only search for and compare products, they also purchase and pay for them.
How machine learning powers real-time fraud detection in payments
21.08.2025
Payment fraud costs companies billions. Machine learning can detect anomalies and patterns, check large amounts of data in record time, and continuously evolve and adapt to new trends. It is an effective tool for securing transactions.
What agentic commerce means for retailers when AI agents start doing the shopping
12.08.2025
Machine learning specialist Ravi Kumar is himself involved in the development of dialogue-based retail and agentic AI – and thus has a well-founded impression of how a new era of retail is currently emerging.
Agentic AI for shopping journeys
30.07.2025
Will AI agents soon be making purchases for people independently? Players such as Walmart, Amazon, Visa, Mastercard, PayPal, and Perplexity are preparing for agent-based retail.
How food retailers can leverage shoppable recipes and digital meal planning services
29.07.2025
Consumers seek inspiration for their next meal in apps, food blogs, or on social media. This is where food retailers can step in with contextual advertising: one-click-to-cart.
The true cost of payment methods for retailers
16.06.2025
Choosing the right payment method is becoming a strategic decision for retailers – not only because of customer satisfaction, but also due to significant cost differences.
State-of-the-art packaging technology minimizes packaging waste and resource consumption
13.06.2025
Packaging protects the contents, but also produces waste. Amazon has now announced that it will roll out automated packaging technologies in its logistics centers to reduce the amount of material used.
TikTok Commerce: How an entertainment app is transforming online commerce
02.06.2025
TikTok Commerce officially launched in Germany in March 2025 – and is evolving from a dance video platform into a strong sales channel. Gen Z browses and stores via TikTok. What does this mean for retailers?
India's retail market 2025: between digital disruption and a regional growth spurt
15.05.2025
By 2024, India had become the world's third largest retail market. Digital innovations and new business models are also contributing to this growth. These include quick commerce, trend-first commerce and hyper-value commerce.
Online payment in Asia-Pacific
09.05.2025
The Asia-Pacific region is considered a dynamic development center for alternative payment methods and online payment innovations. How do people pay there? We take a look at the most important e-payment trends in selected countries.
Retail media and first-party data: The future of advertising channels in brick-and-mortar retail
28.04.2025
While e-commerce is booming, retailers are looking for ways to increase customer loyalty. Retail media plays a key role here: The use of first-party data to target customers is becoming a critical strategy for success. The new strategic partnership between retailmediatools and anybill shows how this can be achieved.
Fashion apps on the rise: mobile strategies in fashion retail
10.04.2025
The digital transformation has a firm grip on the fashion retail sector – and fashion apps have become an essential tool for the majority of German consumers.
E-commerce 2025: five trends for the retail of the future
08.04.2025
Those who aim to stay competitive in the long run must act strategically now. The new valantic Trend Report 2025 highlights five key developments that retail decision-makers should keep an eye on – and the opportunities they offer.
Explosive growth: Generative AI drives website traffic up
03.04.2025
According to Adobe Analytics, traffic from generative AI sources – such as chatbots or AI-powered search assistants – on U.S. retail websites increased by a staggering 1,300 percent between November and December 2024.
Omnichannel food retail goes mainstream
01.04.2025
The boundaries between digital and in-store shopping continue to blur – even in the grocery retail sector. According to a recent study by FMI and NielsenIQ, over 90% of consumers now combine online and in-store shopping when purchasing groceries.
Omnichannel strategy as a success factor for the retail sector
18.03.2025
"E-commerce will mean the end of brick-and-mortar retail!" This fear has not been confirmed: online pure players are opening branches and brick-and-mortar retailers have web stores. Many retail companies are therefore relying on a mix of online and offline.
Understanding online shopping cart abandonment
18.03.2025
Many customers do not complete their online purchase. We show you why this may be the case and how you can reduce abandonment and thus increase your conversion rate.
FMCG, retail and e-commerce in India are growing rapidly
09.01.2025
The Indian consumer goods industry is boosting the overall economy, with online retail and quick commerce driving growth in the retail sector. A report by Deloitte and FICCI gives tips on how retailers can participate in this growth spurt.
Accessible design of online shops
18.12.2024
EU directives stipulate that webshop operators must also make their services accessible to people with disabilities. How do you design an accessible user experience in an online store?
The impact and challenges of shopping apps
30.07.2024
Many people use shopping apps when shopping. Features such as online shopping lists, digital receipts or personalised offers are well received. Mobile commerce is now part of the omnichannel strategy for retailers.
Innovate – or lose your seat at the top table, dear retailers
29.04.2024
Established players in the retail sector have been usurped by creative newcomers that have prioritized innovation. Staying ahead of the curve in terms of technological advancements and consumer preferences is a factor for success.
Global market share of online payment services
03.04.2024
Shoppers love to pay with their Amazon Pay account on non-Amazon websites, but merchants prefer different payment options like PayPal, Google Pay or Apple Pay.
Online retailers: more than 80% of shoppers had poor experiences
02.04.2024
The “2024 Online Retail Trends Report" surveyed consumers about their recent online shopping experiences: most of them said that online retailers failed to meet their expectations.
SPAR South Africa redefines local shopping through partnerships
02.02.2024
SPAR South Africa is forming partnerships with local providers to power its SPAR2U delivery service in under-served areas (townships) across the country.
Walmart and Unity to bring immersive commerce to games and apps
09.01.2024
Walmart announced plans to give Unity developers the ability to integrate Walmart’s commerce APIs directly into their games and apps.
MediaMarktSaturn tests space-as-a-service offer for marketplace sellers
13.12.2023
In a pilot project, a fitness equipment provider from the Marketplace of MediaMarktSaturn is using instore floor space to present its products.
Survey: Cash is number one in Europe
01.12.2023
According to a new survey cash is the most frequently used payment method in Europe. On average, one out of four respondents see the digital euro as a supplement to cash.
Kingfisher launches AI-powered DIY assistant
23.11.2023
Kingfisher has launched the first AI-powered assistant in the home improvement sector, harnessing the capability of generative AI to support customers with their DIY projects.
Walmart enables viewers to "shop the moment" while streaming
13.11.2023
Walmart and NBCUniversal announced a new commerce partnership that allows Bravo fans to 'shop the moment' on Peacock for the first time. Fans can shop directly from the retailer while tuning in to Bravo’s "Below Deck Mediterranean" season 8 the next day on Peacock.
Macy’s launches new digital fashion platform: mstylelab
20.10.2023
Macy’s launches mstylelab, a new engagement platform that journeys into the future of fashion merging the physical and digital realms to create cutting-edge experiences.
AI shopping guide announced by Microsoft
10.10.2023
Development in e-commerce never stands still. Microsoft provides proof with its new AI functions for the Bing search engine, which are soon to be rolled out. The Buying Guide is a shopping guide tailored to users within the Bing search results page.
Google Business Profile – digital showplace for retailers
26.09.2023
In recent years, many retailers have been working on digitizing their business. Online and offline sales channels are increasingly merging. In this context, the Google Business Profile occupies a key position.
Emerging fraud schemes in retail and eCommerce
18.09.2023
Visa released the Fall 2023 edition of its Biannual Threats Report which highlights emerging fraud schemes targeting the global economy. This edition showcases a significant rise of phishing schemes proliferated through generative AI tools, and a marked increase in enumeration and ransomware.
Alo Yoga launches virtual reality shopping experience
09.02.2023
Alo Yoga announced it has launched an immersive digital shopping experience complete with virtual reality integration, digital styling capabilities, streaming beauty and wellness tutorials, workout classes, and seamless checkout.
The magic of virtual showrooms
07.02.2023
Experiences during the Corona pandemic have shown that in the spaces between personal, physical in-store shopping and the more impersonal, rigid web store there is the potential for richer shopping experiences. With impressive online showrooms, many retailers and brands have tried to bridge this gap.
Magic mirrors and augmented reality in the beauty industry
17.02.2021
Now there is another B2C retail sector – apart from the furniture and fashion industries – with emerging AR use cases: enter the beauty industry.